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Steps to Reset Hotmail Password

Steps to Reset Hotmail Password

Steps to Reset Hotmail Password


With more than a million internet users, Hotmail account has gained prominence among the globe internet users. Microsoft Hotmail allows users setting up their personal or official mail account and manages those accounts. In order to protect the mail account secured from hackers, some users keep on changing their Hotmail account password weekly or bi-weekly. Effective as this way works, but they sometimes forget their password which has been applied recently to secure the account. For most of people who fail to recall their recovery phone number, not active or not working, there comes a awful consequence. Hotmail password recovery process will be finished only by the security question and alternative email address on which link is sent to reset Hotmail password in quick time.

Method 1. Reset Hotmail password with secondary email address

1.       Enter hotmail.com on a specific web browser and press enter

2.       After that, page will automatically get redirected to https://login.live.com/login.srf

3.       Click on the link Forgotten my password and the new web page with three options will be displayed

4.       The three options you see on the computer or mobile screen are “ I’ve forgotten my password”, “I know my password, but can’t sign in” and “I think someone else is using my Microsoft account”

5.       Select the first option “I’ve forgotten my password”, by clicking on the radio button and press the next button

6.       A new web page is opened with the message “Enter your email address or phone number” and fill the captcha code in the button provided alongside before clicking the button next.

7.       Once the next button is pressed, a new web page with the message is displayed “We need to verify the identity.”

8.       Going down on the same web page , three options are displayed “email: dhsjdfhs@gmail.com”, “Text ********67” and “I don’t have any of these”.

9.       Select the option “dhsjdfhs@gmail.com”  and click on the button send code

10.   Once the 4 digit code is received on the alternate email address, just enter the same on the webpage and verify the same.

11.   Once the code is validated successfully, the new web page is displayed with Hotmail password reset option.

12.   Provide the secured password twice and press on the button

13.   A new message is displayed. The process to reset Hotmail password is completed successfully.

Method 2: Reset Hotmail password with security question-

1.       Enter hotmail.com on a specific web browser and press enter

2.       After that, page will automatically get redirected to https://login.live.com/login.srf

3.       Click on the link Forgotten my password and the new web page with three options will be displayed

4.       The three options you see on the computer or mobile screen are “ I’ve forgotten my password”, “I know my password, but can’t sign in” and “I think someone else is using my Microsoft account”

5.       Select the first option “I’ve forgotten my password”, by clicking on the radio button and press the next button

6.       A new web page is opened with the message “Enter your email address or phone number” and fill the captcha code in the button provided alongside before clicking the button next.

7.       Once the next button is pressed, a new web page with the message is displayed “We need to verify the identity.”

8.       Going down on the same web page , three options are displayed “email: dhsjdfhs@gmail.com”,  “Text ********67” and “I don’t have any of these”.

9.       Select the option “I don’t have any of these” and click on the button next

10.   A web page is displayed in which a message is displayed “ Enter a new email address other than alternative email address on which code can be sent

11.   Once it is entered, submit captcha text and press on the button next.

12.   A pop-up is displayed in which 4 digit verification code need to be entered that is sent to the new email address.

13.   Press next and you will get the personal information page in which same information need to be entered which was provided at the time of registration.

14.   Once it is validated successfully, a new window is displayed with Hotmail password reset option.

15.   Provide the secured password twice and press on the button confirms

16.   A new message is displayed. The process to reset Hotmail password is completed successfully.

The above-mentioned methods to Recover Hotmail password process is a proven one and Microsoft Hotmail email account user can reset Hotmail password without phone number by perform Hotmail password recovery procedure mentioned above.


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